Course curriculum

    1. Welcome & Introduction

    2. Course Outline

    1. Recognizing and Understanding Your Emotions

    2. Emotion Snapshot Worksheet (Template)

    3. Regulating Emotions on the Spot

    4. Activity 1: Branching Scenario Simulation

    1. Empathy & Active Listening

    2. Activity 2 - Quiz

    3. Emotional Insight for Feedback/Conflict in the Workplace

    4. C.A.R.E. Feedback Worksheet (Download for Use)

    1. Leading with Emotional Intelligence

    1. Congratulations🎊 - you did it!

    2. Final Exams

    3. Share Your Feedback

About this course

  • Free
  • 14 lessons
  • 0.5 hours of video content

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